Customer Support

Email Us

For questions about your account, billing, or anything else:

Average response time: within 24 hours

Before You Reach Out

Check if your question is answered below:

• How do I cancel my subscription?

  Go to Settings → Billing → Manage Subscription. This opens the Stripe portal where you can cancel. You keep access until the end of your billing period.

• I paid but still see the free plan.

  Go to Settings → Billing and try the "Sync Subscription" button. If it still doesn't update, email us with your account email and we'll fix it right away.

• Can I get a refund?

  We don't offer refunds, but you can cancel anytime with no cancellation fee. See our Terms of Service for details.

• How do I delete my account?

  Go to Settings → Account → Delete Account. This permanently removes all your data including courses, tasks, files, and plans.

• I hit a bug or something isn't working.

  Email us with a description of what happened, what you expected, and any screenshots. We'll investigate and get back to you within 24 hours.